FAQs
Answers You Need
Do you have a question? Looking for more information about the rental process or the services we offer? Check out our list of frequently asked questions below for some quick answers. If you still have a something on your mind, please reach out to a member of our team. We’ll be more than happy to get you the answers you need.
Does the rental time include set-up?
No, our team will arrive early to set up your bounce so that partygoers are allowed the entire rental time to play. Hop-About Staff will arrive well before your scheduled event to set up. Please make sure you plan to have someone available to meet us for both delivery and pick-up.
How do payment and bookings work?
There’s no commitment or payment on your part until we confirm your booking. To begin the process, visit our inventory page and select your desired bounce house. Complete the booking request form and wait for our response confirming your date.All booked events require a $50 deposit. Final payment is due 48 hours prior to the scheduled event date.
Which payment methods do you accept?
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