Cancellations

Reservations must be cancelled at least 72 hours before your event; however, the deposit is non-refundable.  If cancelled less than 72 hours before your event, the entire price of the rental will be charged. Please be advised that once your delivery is en route, no rain checks, refunds, credit of time or reimbursement will be provided even if the equipment is not used. 

Reschedules

If an event is rescheduled with more than 72 hours notice, we will apply the deposit to a new event date. This option is available ONCE within a three-month period from your original event date. After 3 months from the date of your original event, all deposits expire and are no longer valid.

Weather Exceptions

All clients have the right to cancel any reservation if severe or impending weather conditions are anticipated. Deposit will be retained as a "Rain Check" to be utilized within one (1) calendar year. Weather cancellations may only be decided on the day of the rental by 8:00 AM to receive a Rain Check. Rain checks are non-transferable. Hop About Bounce Houses also reserves the right to postpone or cancel any scheduled event due to inclement weather including, but not limited to: rain, lightning, high winds, and dangerous travel conditions.